Kamis, 10 Oktober 2013

Fake Travel Agencies Under Government Scanner: Tourism Minister Dilip Parulekar

"It's a disgrace that people face bumper bills just to ask a question or make a complaint about their travel booking. "The Government should close the loophole that allows travel companies to use costly phone numbers without delay." Airlines including Ryanair, Monarch, FlyBe, KLM, Aer Lingus and Lufthansa also use 0871 numbers for reservations, complaints or other customer inquiries. Which? also found 15 of the biggest train operators use 0844 or 0845 numbers for their customer helplines. The investigation found 24 of the 38 airlines included in the study give high rate numbers for consumers to call for customer service or to complain, while 11 ferry companies give 0871, 0872, 0845 or 0843 numbers for customer inquiries.

Replying to Curtorim Congress MLA Aleixo Reginaldo Lourenco's question on fake travel agencies, the Saligao MLA said action against the 10 agencies, under relevant provisions of the Goa Registration of Tourist Trade Act, is under way. Of the 10, six operate in the costal belt of north Goa, specifically around Calangute, Morjim, Candolim, etc, while in the south, all four fake travel agencies operate from Margao. Around 100 small and big travel agencies operate in Goa.

Travel Insurance Leader InsureMyTrip Extends Customer Service Call Center Hours

InsureMyTrip Customer Care Center Representatives are: Licensed agents in all 50 U.S. states Highly trained in the travel insurance and general insurance fields Non-commission based Enjoy helping people find the right product for their specific needs "We're excited to offer expanded hours so we can be more accessible to our customers when it's convenient for them," says Customer Care Operations Director Peter Roca. In addition to increasing call center hours, InsureMyTrip continues to hold its leadership position in the travel insurance market by growing its team of licensed insurance agents. With the addition of staff, InsureMyTrip continues to strengthen its superior customer service program by providing one-on-one professional assistance to travelers before, after and during a trip. InsureMyTrip also offers one of the largest selections of travel insurance companies in the industry, with over 27 top travel insurance providers to choose from. About InsureMyTrip: InsureMyTrip is the leading online travel insurance comparison site featuring top products from the most trusted providers in the industry.

Tidak ada komentar:

Poskan Komentar